Key information

1. Chats are private. Account users cannot see each other’s agent chats or history.
2. SquarePeg’s Agent can:
   1. Answer questions about how SquarePeg works.
   2. Find and rank candidates using natural language.
   3. Explain why applicants scored or ranked a certain way.
   4. Clarify a candidate’s authenticity signals and ranking.
   5. Recommend or apply criteria changes and rescore jobs (coming soon).
   6. Help users take action on individual candidates or filtered groups (coming soon).

Start a new chat

To start a new chat:

1. Click the agent icon in the main navigation from any page.
2. Click the chat history icon in the top left of the agent window.
3. Click New Chat.

Access chat history

To access chat history:

1. Click the agent icon in the main navigation from any page.
2. Click the chat history icon in the top left of the agent window.

Note: Chats with a green dot indicate an unread response.

Delete a past chat

To delete a past chat:

1. Click the agent icon in the main navigation from any page.
2. Click the chat history icon in the top left of the agent window.
3. Click the three-dot icon next to any chat.
4. Select Delete.
5. Click Confirm.