During account creation, your ATS is connected to SquarePeg. This article explains how to reconnect your ATS if the connection is interrupted or disconnect your ATS entirely.

Check your ATS connection

1. Open the Settings page.
2. Find the ATS section. It shows your ATS and whether it’s Connected or Disconnected.

While your ATS is disconnected

• A banner reminds you to reconnect your ATS.
• You can still view jobs and candidates, but you can’t reject candidates, change stages, or edit scoring criteria and eligibility rules.
• New applicants aren’t synced until your ATS is reconnected.

To reconnect, follow the steps below.

Reconnect your ATS

To reconnect your ATS to SquarePeg:

1. Send an email to [email protected].
2. SquarePeg will reply with a reconnection link.
3. Follow the connection guide to reconnect your ATS.

Note: You must reconnect the same ATS account that was connected before. Connecting a different ATS account is blocked to protect your data. If you need to switch ATS accounts, let us know when you request your reconnection link.

Disconnect your ATS

To disconnect your ATS:

1. Open the API management page in your ATS.
2. Revoke permissions or delete the API key associated with SquarePeg.